Effective date: August 1, 2026 — Last updated: August 24, 2026
These Terms of Service are entered into between Rize Technologies, LLC, a Wyoming limited liability company doing business as Rize Ink (“Rize Ink,” “Rize,” “we,” “us,” or “our”), and the person or entity that accepts these Terms (“Customer,” “you,” or “your”).
PLEASE READ THESE TERMS CAREFULLY. SECTION 26 CONTAINS AN INFORMAL DISPUTE RESOLUTION REQUIREMENT, A BINDING INDIVIDUAL ARBITRATION AGREEMENT, A CLASS ACTION WAIVER, AND A JURY TRIAL WAIVER. THESE PROVISIONS AFFECT HOW DISPUTES BETWEEN YOU AND RIZE INK ARE RESOLVED. SECTION 26.6 DESCRIBES HOW TO OPT OUT OF ARBITRATION.
These Terms govern access to and use of the Rize Ink websites, applications, forms libraries, document-preparation tools, electronic-signature services, transaction workspaces, client portals, storage, and related services, collectively referred to as the “Service.”
By creating an account, clicking to accept, signing an Order Form, or using the Service, you agree to these Terms. If you accept these Terms on behalf of a brokerage, team, company, or other organization, you represent that you have authority to bind that organization, and “Customer” refers to that organization.
If you do not agree to these Terms, do not use the Service.
The following documents are incorporated into and form part of these Terms, together referred to as the “Policies”:
If there is a conflict:
You must be at least 18 years old and able to form a binding contract to hold an account. The Service is intended for business and professional use in connection with real estate and related transactions.
You agree to provide accurate, current, and complete registration information and to keep it updated. Rize Ink may rely on the contact information associated with your account.
You are responsible for:
Signers and document recipients who are not account holders access the Service through unique signing links provided at the direction of a Customer. A Signer’s use of the signing process is governed by the Electronic Records and Signature Consent and by these Terms to the extent applicable to that use, including Sections 8, 10, 23, 24, and 26.
Rize Ink makes the signing process available to Signers as an accommodation to the Customer that sent the documents. Signers receive no warranties from Rize Ink, and a Signer’s recourse concerning a transaction, a document, or its contents is against the Sender or the transaction parties, not Rize Ink.
Rize Ink’s system records of Terms acceptance, consent, authentication, delivery, signing, and account events are presumed accurate absent clear evidence of error.
Rize Ink offers individual, team, and brokerage plans. Features, user limits, and pricing for each plan are described at checkout or in an Order Form.
An Organization’s authorized administrators may add and remove Authorized Users, set permissions, control forms libraries and templates, and access documents, transaction records, and usage information within the Organization’s account, as further described in the Account Access and Forms-Library Policy.
A team or individual agent using the Service represents that its supervising brokerage permits that use and that the account will not be used to avoid brokerage supervision or record-retention obligations. Connecting a team account to a brokerage account may give the brokerage administrator access to team documents, users, templates, and transaction records.
Rize Ink may rely on the instructions of an Organization’s authorized administrator concerning user access, permissions, exports, retention, and account changes. Rize Ink does not resolve commission, client-ownership, independent-contractor, employment, or transaction-file disputes between brokerages, teams, and agents.
When an Authorized User leaves an Organization, access, forms, templates, and records are handled as described in the Account Access and Forms-Library Policy.
Subject to these Terms and payment of applicable fees, Rize Ink grants Customer a limited, non-exclusive, non-transferable, revocable license to access and use the Service during the Subscription term for Customer’s internal business purposes.
Rize Ink may improve, modify, add, or remove features of the Service. Rize Ink will not materially reduce the core functionality of a paid plan during a paid billing period without providing notice and, where appropriate, a remedy such as a substitute feature or a prorated refund for the affected period.
Rize Ink provides customer support through the channels identified in the Service. Support targets, if any, are described on the Rize Ink website or in an Order Form. No service-level commitment applies unless stated in a signed written agreement.
Customer retains all rights it holds in Customer Content. These Terms do not transfer ownership of Customer Content to Rize Ink.
Customer grants Rize Ink a limited, non-exclusive, worldwide license to host, store, reproduce, transmit, display, process, and create technical copies of Customer Content solely to:
Customer is responsible for Customer Content, including its accuracy, legality, and appropriateness, and represents that Customer has all rights, permissions, licenses, memberships, and authorizations required to upload, reproduce, prepare, transmit, store, share, and sign Customer Content through the Service.
Rize Ink does not review Customer Content for accuracy, currency, legality, or fitness for any purpose and has no obligation to monitor it, but may remove or restrict content as described in these Terms and the Policies.
Customer is responsible for maintaining independent copies of documents and records that Customer is required to retain or that are critical to Customer’s business, including by using the export tools available in the Service. Rize Ink is not a records custodian, bailee, escrow agent, or fiduciary of Customer or any Signer.
Forms libraries are customer-controlled as described in the Account Access and Forms-Library Policy. Rize Ink does not provide, license, or verify forms, does not place association-owned forms into customer libraries without separate authorization, and does not share one customer’s uploaded documents with an unrelated customer except as described in that policy.
Before activating an uploaded document, the uploader must complete the upload certification described in the Account Access and Forms-Library Policy. Rize Ink may disable access to a document if authorization is disputed.
Rize Ink provides the technology used to prepare, send, sign, and store documents. Rize Ink is not a party to the documents processed through the Service, does not represent any party to a transaction, and is not a real estate brokerage, law firm, title company, or notary through the Service.
Rize Ink does not guarantee that any particular document, signature, or record is valid, enforceable, admissible, or acceptable to any court, recorder, agency, association, or counterparty. Whether a specific document may be signed, delivered, or retained electronically depends on the document, the parties, and applicable law.
Before signing, each Signer must accept the Electronic Records and Signatures Disclosure. Rize Ink records the consent event as part of the audit trail, together with the version of the disclosure presented, the rendered text of that disclosure and its cryptographic hash, the time the Signer opened the PDF copy of it, and the time, IP address, and browser reported at consent.
Customer selects the signer-authentication level for each Envelope. Baseline authentication is based on delivery of a unique signing link to the Signer’s email address of record and does not constitute government identity verification. Customer is responsible for selecting stronger authentication where appropriate for the transaction, including for high-value transactions and changes to payment or wiring instructions.
Audit trails, document hashes, seals, and completion certificates record system activity. They are evidence of events that occurred in the Service and are not legal conclusions concerning identity, authority, or enforceability.
When an Envelope is completed, the completed documents are locked against ordinary editing and preserved with their associated audit trails as described in the Data Retention and Deletion Policy. Executed documents must not be altered, and attempts to alter completed documents or audit trails are prohibited.
The Service may not be used to create, deliver, or obtain signatures on any record that is excluded from the Electronic Signatures in Global and National Commerce Act, 15 U.S.C. § 7003, or from applicable state law governing electronic transactions. Excluded records include, without limitation: wills, codicils, and testamentary trusts; adoption, divorce, and other family law matters; documents governed by the Uniform Commercial Code other than §§ 1-107 and 1-206 and Articles 2 and 2A; court orders, notices, and official court documents; notices of cancellation or termination of utility services; notices of default, foreclosure, repossession, eviction, or the right to cure under a rental or credit agreement; notices of cancellation or termination of health or life insurance benefits; and recall notices or notices of material failure of a product affecting health or safety. Customer is responsible for determining whether a record it sends through the Service is excluded. Rize Ink does not review the content of Customer’s documents and makes no representation that any particular record may lawfully be signed electronically.
Special legal requirements may apply to certain documents, including wills and testamentary documents, family-law documents, court filings, certain default, foreclosure, repossession, or eviction notices involving a primary residence, insurance cancellation notices, documents requiring a paper original, and documents subject to witnessing, notarization, recording, or special delivery rules. The ability to upload a document does not establish that electronic execution or delivery is legally sufficient. Customer is responsible for determining whether a document may be processed electronically.
Ordinary Rize Ink electronic signatures are not notarizations. A document requiring notarization or witnessing must use a legally compliant process outside of, or expressly supported by, the Service.
Real estate transactions involve time-sensitive deadlines, including offer expirations, inspection and option periods, financing contingencies, and closing dates. Customer is solely responsible for calendaring, monitoring, and meeting transaction deadlines and for maintaining a reasonable alternative method of executing and delivering documents. Unavailability of the Service, delayed delivery, a Signer’s failure to receive or act on an invitation, or message filtering by an email or telephone carrier does not excuse or shift responsibility for a missed deadline.
The Electronic Records and Signatures Disclosure presented to Signers states that they may request a paper copy of any record in a signing request at no charge. Customer is the custodian of its own transaction records and is solely responsible for providing paper copies to Signers on request. Customer agrees that it will not charge any Signer a fee, cost, or other consideration for a paper copy of a record in a signing request Customer sends through the Service, and that it will respond to such requests within a reasonable time. Rize Ink does not charge for paper copies and does not print, mail, or deliver them on Customer’s behalf.
Rize Ink retains each completed, sealed record and its associated audit trail, and provides access to it through the accounts of the sender and of each Signer, for five years measured from the completion of the transaction to which the record belongs, or, where the transaction is not completed, five years from the date of the last signature on it. Retention is evaluated per transaction, so every record in a transaction reaches the end of the period together.
This period is intended to correspond to the record-retention period applicable to Florida real estate licensees. It does not assume, satisfy, or discharge Customer’s own record-retention obligations under Chapter 475, Florida Statutes, the rules of the Florida Real Estate Commission, or the law of any other jurisdiction in which Customer is licensed. Customer remains solely responsible for maintaining its own transaction records and for producing them on demand to any regulator, court, or other authority.
Signer accounts. When a signing request is sent, Rize Ink creates an account for each Signer’s email address, or uses the account already held on that address, so that the Signer can reach the records they sign for the period described above. The Electronic Records and Signatures Disclosure tells each Signer that this account exists and how to set a password on it.
This period is the outer limit on access for every party. A Customer whose Subscription has ended may lose access to a particular document sooner under Section 15.1, which measures its own shorter window from the date that document was executed; nothing in that Section extends access beyond the period in this one.
End of the retention period. At the end of the period, access to the records in that transaction is revoked for all parties, including Customer and each Signer. The records are not deleted at that time. They are archived and retained solely to meet legal obligations, and are not available through any account, signing link, or export. Customer must export any record it requires beyond the retention period before the period ends.
Legal hold. Where Rize Ink receives notice that a record is subject to litigation, subpoena, regulatory investigation, or other legal hold, Rize Ink will preserve that record and suspend the end of its retention period until the hold is released. Customer agrees to notify Rize Ink promptly if a record in its account becomes subject to such a hold.
Where a record Customer sends through the Service is one that a statute, regulation, or other rule of law requires to be provided to a consumer in writing, Customer is responsible for compliance with the consumer consent requirements of 15 U.S.C. § 7001(c) and any applicable state analogue. Rize Ink presents the Electronic Records and Signatures Disclosure and records each Signer’s consent as a service to Customer; presentation of that disclosure is not legal advice and does not transfer responsibility for compliance from Customer to Rize Ink.
The Service, the Policies, templates, field placements, checklists, and any AI-assisted output are provided for convenience and do not constitute legal, brokerage, tax, financial, or other professional advice. Customer is solely responsible for:
You agree not to, and not to permit any Authorized User or third party to:
The Rize Ink Acceptable Use Policy states these restrictions in full and applies in addition to this Section.
Rize Ink may investigate suspected violations and may suspend or restrict access as described in Section 16.
Customer directs Rize Ink to send emails and text messages to the recipients Customer designates. Customer represents that it has any consent or other lawful basis required to contact each recipient at the email address or telephone number provided, that the contact information is accurate and belongs to the intended recipient, and that the communications comply with applicable email, telephone, and text-messaging laws. Customer is responsible for claims arising from recipient contact information or consent supplied by Customer or its Authorized Users.
Customer agrees to pay the fees for the selected plan as displayed at checkout or stated in an Order Form, plus applicable taxes. Fees are stated in U.S. dollars.
Subscriptions automatically renew at the end of each billing period until canceled. By starting a Subscription, you authorize Rize Ink and its payment processor to charge your payment method the applicable fee, plus applicable tax, at the beginning of each billing period until you cancel. Renewal and cancellation terms are also disclosed at checkout and in the order confirmation.
You represent that you are authorized to use the payment method provided. If a charge fails, Rize Ink may retry the charge, request an updated payment method, and suspend the account for nonpayment after notice.
Additional users, text messages, storage, identity verification, or other usage may result in separately disclosed charges. Rize Ink will disclose usage-based pricing before or at the time the usage feature is enabled.
Promotional, founding, or locked-in pricing applies according to the terms of the specific offer. Unless the offer states otherwise, promotional pricing applies only while the Subscription remains active and in good standing and does not transfer to a different account or plan.
Customer must notify Rize Ink of a good-faith billing dispute within 60 days after the disputed charge. Undisputed amounts remain payable. Where permitted by law, Customer is responsible for Rize Ink’s reasonable costs of collecting undisputed past-due amounts, including reasonable attorneys’ fees.
A free trial converts to a paid Subscription at the end of the trial period unless you cancel before the trial ends. The trial length, conversion date, and price are disclosed at signup. You will not be charged during the trial. Cancel through Settings, then Billing, then Cancel Subscription before the trial ends to avoid a charge.
Fees are exclusive of taxes. Customer is responsible for sales, use, and similar taxes that apply to its purchase, which Rize Ink will collect where required. Rize Ink is responsible for taxes on its own income.
Rize Ink may change pricing by providing advance notice before the change takes effect at your next renewal. The notice will identify the current price, the new price, the effective renewal date, and how to cancel. If you do not agree to the new price, cancel before the renewal date. Continued use after the effective renewal date constitutes acceptance of the new price.
You may cancel online at any time through Settings, then Billing, then Cancel Subscription. Cancellation stops future renewals. Your access continues through the end of the paid billing period.
Except where required by law or expressly stated in an offer, amounts already charged are nonrefundable, including for partial billing periods, downgrades, or unused features.
Export any required documents before your access ends. After cancellation or termination, your account and documents are handled according to Section 17 and the Data Retention and Deletion Policy.
If your account has at any time been on a paid Subscription, cancellation or non-renewal does not close the account and does not take away what you have already signed. After the paid period ends, you and the users on your account keep access to your dashboard, and you may open, read, download, and export any document executed in the account, together with its completion certificate and signature evidence, for five years from the date that document was executed.
During that period the account is read only. You may not send documents for signature, create or add to envelopes, upload documents, or otherwise start new signature transactions; those require an active Subscription, which you may restart at any time. Five years after a document was executed, that document is no longer available to the account.
This Section 15.1 applies to an account whose Subscription has simply ended. It does not apply while an account is suspended under Section 16.2 or after termination under Section 16.4, and it does not apply to an account that has never been on a paid Subscription. It gives Customer a right of access; it does not limit the record-keeping obligations described in Section 17, and Rize Ink does not delete a record merely because this period has run.
The access described in this Section runs alongside the retention period in Section 8.12 and never past it. Section 8.12 sets the outer limit for every party to a transaction, Customer and Signers alike, and is the period disclosed to each Signer before they sign; this Section can only close a document to a former Customer sooner, never keep one open longer.
These Terms apply from the date you first accept them and continue while you have an account or use the Service.
Rize Ink may suspend or restrict some or all of the Service, with notice where practicable, if:
Customer may terminate by canceling the Subscription and closing the account.
Rize Ink may terminate these Terms or an account if Customer materially breaches these Terms and fails to cure within 15 days after notice, in the circumstances described in the repeat-infringer provisions of the DMCA and Copyright Policy, or immediately for serious misuse, fraud, unlawful activity, or nonpayment following suspension. Rize Ink may also discontinue the Service or a plan on at least 60 days’ notice, in which case Rize Ink will refund any prepaid fees for the period after discontinuation.
Upon termination or expiration, Customer’s license ends, and the export, retention, and deletion timelines in Section 17 apply, subject to the continued access to executed documents described in Section 15.1. Sections that by their nature should survive will survive, including Sections 6.3, 8, 9, 13, 15 through 20, and 23 through 31.
During the Subscription, Customer may access, export, and delete Customer Content through available Service controls, subject to account permissions, brokerage record-retention requirements, legal holds, security investigations, applicable law, and the integrity of executed documents and audit trails.
Following termination:
The timelines above govern Customer Content generally. Completed, sealed records and their audit trails are governed instead by the retention period in Section 8.12, which runs from the completion of the transaction and is not shortened by termination of the Subscription.
Where Section 15.1 applies, it controls over the export period in this Section for the documents it covers: those documents stay available to Customer for the period stated there, whether or not Customer exports them first, and in no case beyond the end of the retention period in Section 8.12.
Deleting an executed document may affect legally required transaction records and signature evidence. Rize Ink may require organizational administrator approval before deleting executed contracts, audit trails, completion certificates, or records subject to retention requirements, as described in the Data Retention and Deletion Policy.
The Rize Ink Privacy Policy describes how Rize Ink collects, uses, and discloses personal information for which Rize Ink is responsible. The DPA governs Rize Ink’s processing of Customer Personal Data on Customer’s behalf.
As between the parties, Customer is the controller or business for Customer Personal Data and is responsible for providing required notices, obtaining required permissions, responding to data-subject requests directed to Customer, and having a lawful basis for the processing it instructs.
Rize Ink and its licensors own the Service, including all software, interfaces, designs, documentation, seals, verification tools, and trademarks. Except for the license in Section 5.1, no rights are granted to Customer. “Rize,” “Rize Ink,” and associated logos are trademarks of Rize Technologies, LLC.
If Customer provides suggestions, ideas, or feedback about the Service, Rize Ink may use them without restriction or obligation, and Customer grants Rize Ink a perpetual, irrevocable, royalty-free license to do so. Feedback does not include Customer Content.
Rize Ink may use aggregated or deidentified information that cannot reasonably be associated with Customer, a transaction, or an individual to operate, secure, and improve the Service, consistent with the DPA and the Privacy Policy.
A breach of Section 10 or of Rize Ink’s intellectual-property rights may cause irreparable harm for which monetary damages are inadequate. Rize Ink may seek injunctive or other equitable relief for such a breach, without posting a bond, in addition to its other remedies.
Rize Ink may identify Customer by name and logo as a Rize Ink customer in marketing materials. Customer may opt out at any time by emailing support@rizeink.com.
Copyright complaints and counter-notifications are handled under the Rize Ink DMCA and Copyright Policy. Rize Ink may remove or restrict material identified in a facially valid notice, may preserve restricted copies of completed transaction records as described in that policy, and may suspend or terminate repeat infringers.
The Service may interoperate with third-party services selected or enabled by Customer, such as MLS data feeds, email and text-message delivery, payment processing, authentication, storage, and identity-verification providers. Third-party services are governed by their own terms and privacy policies. Rize Ink is not responsible for third-party services and does not warrant their availability or performance.
Third-party conduct and changes are outside Rize Ink’s control, including MLS or listing data-feed changes or terminations, email or telephone carrier filtering, and provider outages, pricing changes, or interface modifications, and Rize Ink is not liable for them. Rize Ink may replace a third-party provider with a substantially similar provider. Subprocessors used by Rize Ink to provide the Service are addressed in the DPA.
Rize Ink may offer automated or AI-assisted features. AI-generated or extracted output may be inaccurate or incomplete, is not legal advice, and must be reviewed by Customer before use. Unless Customer separately provides affirmative written authorization, Rize Ink will not use private Customer Content to train a general-purpose artificial-intelligence model and will not authorize a third-party AI provider to do so, as further described in the DPA and the Privacy Policy.
Rize Ink may offer features identified as beta, preview, early access, or similar. Beta features are provided as is, may be changed or discontinued at any time, may be subject to additional terms, and are excluded from any support or availability commitments.
EXCEPT AS EXPRESSLY STATED IN THESE TERMS, THE SERVICE AND ALL RELATED TOOLS, POLICIES, TEMPLATES, AND OUTPUT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, RIZE INK DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
WITHOUT LIMITING THE FOREGOING, RIZE INK DOES NOT WARRANT THAT: (A) THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; (B) ANY DOCUMENT, SIGNATURE, OR RECORD WILL BE VALID, ENFORCEABLE, ADMISSIBLE, OR ACCEPTED BY ANY COURT, RECORDER, AGENCY, ASSOCIATION, OR COUNTERPARTY; (C) ANY FORM IS CURRENT, COMPLETE, OR APPROPRIATE FOR A TRANSACTION; OR (D) ANY SIGNER’S IDENTITY IS GUARANTEED BY ANY AUTHENTICATION METHOD.
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In that case, warranties are disclaimed to the maximum extent permitted by law.
In accepting these Terms, Customer has not relied on any statement, promise, or representation not stated in these Terms, an Order Form, or the Policies, including statements made in sales conversations, demonstrations, webinars, or marketing materials.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST COMMISSIONS, LOST DEALS OR TRANSACTIONS, LOSS OF GOODWILL, OR LOSS OF DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, RIZE INK’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY CUSTOMER TO RIZE INK FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE LIABILITY, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
The limitations in this Section do not apply to:
The limitations in this Section apply regardless of the theory of liability and even if a limited remedy fails of its essential purpose. Each provision of this Section allocates risk between the parties and is reflected in the pricing of the Service.
The cap in this Section is a single aggregate cap. Multiple claims, claimants, Authorized Users, Signers, or Envelopes do not enlarge it. For free trials and accounts that have not paid fees, Rize Ink’s total aggregate liability will not exceed one hundred U.S. dollars ($100).
EXCEPT WHERE PROHIBITED BY LAW, A CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE MUST BE BROUGHT WITHIN ONE YEAR AFTER THE CLAIM ACCRUES, OR IT IS PERMANENTLY BARRED.
The remedies stated in these Terms are the exclusive remedies for the matters they address.
Customer will defend, indemnify, and hold harmless Rize Ink and its members, managers, officers, employees, and agents from and against third-party claims, and resulting damages, liabilities, costs, and reasonable attorneys’ fees, arising out of or relating to:
Rize Ink will provide prompt notice of the claim, reasonable cooperation at Customer’s expense, and, at Customer’s option, control of the defense, provided Customer may not settle a claim that imposes obligations on Rize Ink without Rize Ink’s prior written consent.
Before beginning arbitration or litigation, a party must send an individualized written notice describing:
Notices to Rize Ink must be sent to Email: legal@rizeink.com and Mail: Rize Technologies, LLC, 169 Madison Ave STE 2322, New York, NY 10016. The parties will attempt in good faith to resolve the dispute for 30 days after the notice is received. Applicable limitation periods will be tolled during that 30-day period where permitted by law.
Except for the matters described in Section 26.3, any dispute arising from or relating to the Service, an account, a Subscription, or these Terms will be resolved through binding individual arbitration administered by the American Arbitration Association under the rules applicable to the dispute. The Federal Arbitration Act governs the interpretation and enforcement of this arbitration agreement. The arbitration may occur by video, telephone, written submissions, or in person as determined under the applicable rules.
Either party may bring:
To the maximum extent permitted by law, each party may bring claims only in its individual capacity. Neither party may bring or participate in a class, collective, consolidated, coordinated, mass, or representative action or arbitration. The arbitrator may award relief only to the individual party and only to the extent necessary to resolve that party’s individual claim.
For any dispute proceeding in court, each party knowingly and voluntarily waives the right to a jury trial to the maximum extent permitted by law.
A new Customer may opt out of arbitration by sending written notice within 30 days after first accepting these Terms. The notice must include:
Opting out of arbitration does not affect the remaining Terms.
Arbitration fees will be allocated under the applicable arbitration rules. Rize Ink will consider reasonable requests to pay a consumer’s arbitration fees where required by law or necessary to prevent the arbitration provision from being cost-prohibitive.
If the class-action waiver is found unenforceable for a particular claim or remedy, that claim or remedy will proceed in court after the remaining arbitrable claims are completed. If another portion of this arbitration section is unenforceable, it will be severed or modified to the minimum extent necessary, and the remainder will continue in effect.
Rize Ink will provide advance notice of a material change to this arbitration section. A change will not apply retroactively to a dispute for which Rize Ink received a valid written notice before the change became effective.
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-laws rules, except that the Federal Arbitration Act governs Section 26. For matters not subject to arbitration, the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Duval County, Florida, except that either party may seek the relief described in Section 26.3 in any court of competent jurisdiction.
Rize Ink may update these Terms and the Policies. The updated Terms will identify their effective date. For material changes, Rize Ink will provide reasonable advance notice through the Service, by email, or by another reasonable method. Except as stated in Section 26.9, changes take effect on the stated effective date, and continued use of the Service after that date constitutes acceptance. If you do not agree to updated Terms, cancel your Subscription before the effective date.
Rize Ink may provide notices through the Service, by email to the address associated with the account, or by mail. Notices to Rize Ink must be sent to:
Rize Technologies, LLC, doing business as Rize Ink, 169 Madison Ave STE 2322, New York, NY 10016, Email: legal@rizeink.com.
Notices are deemed given when sent by email, when posted in the Service, or three business days after mailing.
These Terms may be accepted electronically. Electronic acceptance has the same effect as a handwritten signature.
Questions about these Terms may be sent to:
Rize Technologies, LLC, doing business as Rize Ink, 169 Madison Ave STE 2322, New York, NY 10016
Support: support@rizeink.com
Legal: legal@rizeink.com
Telephone: 352-234-3389
Rize Ink