DMCA and Copyright Policy

Rize Technologies, LLC, doing business as Rize Ink (“Rize Ink,” “Rize,” “we,” “us,” or “our”), respects the intellectual-property rights of others and expects users of the Rize Ink websites, applications, document-storage services, forms libraries, electronic-signature tools, transaction workspaces, and related services collectively referred to as the “Service” to do the same.

This DMCA and Copyright Policy explains:

1. How copyright owners may report allegedly infringing material.
2. How users may respond when their material is removed or restricted.
3. How Rize Ink handles repeat infringement.
4. How Rize Ink may preserve completed transaction records while restricting disputed materials.
5. How to contact Rize Ink’s designated Digital Millennium Copyright Act agent.

This policy forms part of the Rize Ink Terms of Service.

1. Customer-supplied documents

Unless Rize Ink expressly states otherwise, forms, contracts, disclosures, addenda, riders, notices, templates, PDFs, images, and other documents uploaded to the Service are provided by Rize Ink customers or users.

Rize Ink’s storage, display, transmission, preparation, or processing of an uploaded document does not mean that Rize Ink:

1. Owns the document.
2. Licenses the document.
3. Has verified the uploader’s authority to use it.
4. Has determined that the document is in the public domain.
5. Has determined that the document is current or legally appropriate.
6. Is affiliated with or endorsed by the document’s owner or publisher.

Each user is responsible for obtaining all rights, permissions, licenses, memberships, and authorizations required to upload, reproduce, prepare, share, send, sign, and store documents through the Service.

2. Designated DMCA agent

Notices of claimed copyright infringement and DMCA counter-notifications must be sent to Rize Ink’s designated agent:

Designated DMCA Agent: Copyright Compliance Department
Company: Rize Technologies, LLC
Trade Name: Rize Ink
Mailing Address: 169 Madison Ave, Suite 2322
City, State and ZIP Code: New York, NY 10016
Telephone: 352-234-3389
Email: legal@rizeink.com

Please include “DMCA Copyright Notice” in the subject line.

The information listed above must match the designated-agent information registered with the United States Copyright Office.

Only copyright notices, counter-notifications, and related copyright communications should be sent to the designated DMCA agent.

Customer service, billing, privacy, security, and ordinary legal inquiries should be sent to the appropriate Rize Ink contact listed on the Rize Ink website.

3. Notice of claimed copyright infringement

A copyright owner, or a person authorized to act on the copyright owner’s behalf, may submit a written notice requesting that Rize Ink remove or disable access to material believed to infringe copyright.

The notice should be sent to the designated DMCA agent listed in Section 2.

To be effective under the DMCA, the notice must include all of the following:

3.1 Signature

A physical or electronic signature of the copyright owner or a person authorized to act on the owner’s behalf.

Typing the authorized person’s full legal name at the end of an email may constitute an electronic signature.

3.2 Identification of the copyrighted work

Identification of the copyrighted work claimed to have been infringed.

When a notice concerns multiple copyrighted works located through the same Service, the notice may include a representative list of those works.

The notice should provide enough information for Rize Ink to understand what copyrighted content is at issue, such as:

1. The title of the work.
2. The copyright owner.
3. The form name or number.
4. The document revision date.
5. A copyright registration number, where available.
6. A copy of or reference to the authorized work.
7. Other information identifying the work.

3.3 Identification and location of the material

Identification of the material claimed to be infringing, or claimed to be the subject of infringing activity, and information reasonably sufficient for Rize Ink to locate it.

The notice should provide as much of the following information as is available:

1. The Rize Ink account or organization involved.
2. The name of the broker, team, agent, or other user.
3. The document title.
4. The filename.
5. The form number.
6. The revision date.
7. The library in which the document appears.
8. The transaction or property address.
9. The envelope or document identifier.
10. The relevant URL or page location.
11. Screenshots or other identifying information.

A general allegation that unspecified material is infringing may not provide enough information for Rize Ink to locate or disable the material.

3.4 Contact information

Information reasonably sufficient for Rize Ink to contact the complaining party, including:

1. Full legal name.
2. Company or organization, where applicable.
3. Mailing address.
4. Telephone number.
5. Email address.

3.5 Good-faith statement

A statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by:

1. The copyright owner.
2. The copyright owner’s agent.
3. Applicable law.

3.6 Accuracy and authority statement

A statement that:

1. The information in the notice is accurate.
2. Under penalty of perjury, the complaining party is the copyright owner or is authorized to act on behalf of the copyright owner.

4. Suggested copyright notice form

A copyright claimant may use the following format:

Subject: DMCA Notice of Claimed Copyright Infringement

I am the copyright owner, or I am authorized to act on behalf of the copyright owner, of the work identified below.

Copyrighted work:
[Identify the copyrighted work or provide a representative list.]

Allegedly infringing material:
[Identify the document, form, file, account, library, transaction, URL, envelope, or other information sufficient for Rize Ink to locate the material.]

Copyright owner:
[Name of copyright owner.]

Claimant contact information:
Full name: [NAME]
Company: [COMPANY]
Mailing address: [ADDRESS]
Telephone: [NUMBER]
Email: [EMAIL]

I have a good-faith belief that the use of the material described above is not authorized by the copyright owner, the copyright owner’s agent, or the law.

I state that the information in this notice is accurate and, under penalty of perjury, that I am the copyright owner or am authorized to act on behalf of the copyright owner.

Electronic or physical signature: ______________________
Printed name: ______________________________________
Date: _____________________________________________

The use of this suggested form is optional. A notice may be submitted in another written format if it contains all information required by applicable law.

5. Rize Ink’s response to a copyright notice

After receiving a notice, Rize Ink may review it to determine whether it contains the information required by the DMCA.

Rize Ink may:

1. Request missing or clarifying information.
2. Remove the identified material.
3. Disable or restrict access to the material.
4. Prevent a disputed blank form or template from being used in new transactions.
5. Remove the material from a broker, team, or individual library.
6. Disable public or organizational sharing.
7. Suspend related document-processing functionality.
8. Notify the user who uploaded or controlled the material.
9. Record the complaint as part of Rize Ink’s repeat-infringer procedures.
10. Take any other action permitted by the Terms of Service or applicable law.

Rize Ink may act before receiving a court order when it receives a facially valid notice.

Rize Ink is not required to determine the ultimate merits of a copyright dispute. Copyright ownership, licensing, fair use, authorization, and infringement may involve facts or legal issues that Rize Ink is not able to decide.

Submission of a DMCA notification does not guarantee that content will be removed.

6. Incomplete or defective notices

A notice that does not substantially comply with applicable DMCA requirements may not provide Rize Ink with sufficient notice of claimed infringement.

When reasonably possible, Rize Ink may contact the complaining party and request additional information.

Rize Ink is not obligated to act on a notice that:

1. Does not identify the copyrighted work.
2. Does not identify the allegedly infringing material.
3. Does not provide enough information to locate the material.
4. Does not include required statements.
5. Does not include a signature.
6. Concerns only trademark, defamation, privacy, contract, or another noncopyright issue.
7. Appears fraudulent, abusive, or materially misleading.

Rize Ink may nevertheless take action under its Terms of Service when a complaint identifies unlawful, unauthorized, or prohibited activity outside the DMCA.

7. Notice to the affected user

When Rize Ink removes or disables access to material in response to a copyright notice, Rize Ink will ordinarily notify the affected user.

The notice may include:

1. Identification of the removed or restricted material.
2. A copy or summary of the copyright notice.
3. The claimant’s contact information.
4. An explanation of the counter-notification procedure.
5. Instructions for contacting Rize Ink.
6. Information about any restriction placed on the account.

The complaining party should understand that information contained in a copyright notice may be shared with the user who supplied the disputed material.

8. Completed transactions and historical records

Rize Ink distinguishes between:

1. A blank or reusable form available for new transactions.
2. A template derived from that form.
3. A draft transaction document.
4. A completed or executed transaction record.
5. An electronic-signature audit trail or completion certificate.

When a copyright complaint concerns a blank form or reusable template, Rize Ink may immediately prevent that form from being used in new transactions.

Rize Ink may preserve restricted copies of completed documents and related records when reasonably necessary for:

1. Evidence of a completed transaction.
2. Brokerage recordkeeping.
3. Electronic-signature authentication and integrity.
4. Legal holds.
5. Litigation or anticipated litigation.
6. Regulatory compliance.
7. Audit trails.
8. Fraud or security investigations.
9. Backup and disaster recovery.
10. Resolution of the copyright dispute.

Preservation does not mean that the disputed material remains available for reuse, redistribution, or new transactions.

Rize Ink may limit access to preserved records to authorized administrators, legal personnel, compliance personnel, or other people with a legitimate need to access them.

9. Counter-notification

A user whose material was removed or disabled may submit a written counter-notification when the user believes that the material was removed or disabled because of mistake or misidentification.

A counter-notification must be sent to Rize Ink’s designated DMCA agent listed in Section 2.

To be effective, the counter-notification must include all of the following:

9.1 Signature

The user’s physical or electronic signature.

9.2 Identification of the removed material

Identification of the material that was removed or to which access was disabled.

9.3 Previous location

Identification of the location where the material appeared before it was removed or disabled. This may include:

1. The Rize Ink account.
2. The brokerage, team, or individual library.
3. The form title.
4. The document filename.
5. The transaction.
6. The envelope identifier.
7. The property address.
8. The URL or page location.
9. Other information sufficient to identify the material.

9.4 Statement under penalty of perjury

A statement under penalty of perjury that the user has a good-faith belief that the material was removed or disabled because of mistake or misidentification.

9.5 Contact and jurisdiction statements

The user’s:

1. Full legal name.
2. Mailing address.
3. Telephone number.
4. Email address.

The counter-notification must also state that the user:

1. Consents to the jurisdiction of the United States Federal District Court for the judicial district in which the user’s address is located.
2. If the user’s address is outside the United States, consents to the jurisdiction of any United States Federal District Court in which Rize Ink may be found.
3. Will accept service of process from the person who submitted the original copyright notice or that person’s agent.

10. Suggested counter-notification form

A user may use the following format:

Subject: DMCA Counter-Notification

I submit this counter-notification concerning material removed or disabled by Rize Ink.

Removed or disabled material:
[Identify the material.]

Location before removal or restriction:
[Identify the account, library, document, form, transaction, envelope, URL, or other previous location.]

I state under penalty of perjury that I have a good-faith belief that the material was removed or disabled because of mistake or misidentification.

My contact information is:
Full legal name: [NAME]
Mailing address: [ADDRESS]
Telephone: [NUMBER]
Email: [EMAIL]

I consent to the jurisdiction of the United States Federal District Court for the judicial district in which my address is located. If my address is outside the United States, I consent to the jurisdiction of any United States Federal District Court in which Rize Ink may be found.

I will accept service of process from the person who submitted the original copyright notice or that person’s agent.

Electronic or physical signature: ______________________
Printed name: ______________________________________
Date: _____________________________________________

The use of this suggested form is optional. A counter-notification may be submitted in another written format if it contains all information required by applicable law.

11. Rize Ink’s response to a counter-notification

After receiving a valid counter-notification, Rize Ink may:

1. Provide a copy to the complaining party.
2. Inform the complaining party that Rize Ink may restore the material.
3. Restore the material or cease disabling access between 10 and 14 business days after receiving the counter-notification.
4. Maintain the restriction if the complaining party notifies Rize Ink that the complaining party has filed a court action seeking an order restraining the user from engaging in infringing activity.
5. Decline restoration when another lawful or contractual basis independently requires the material to remain restricted.

Restoration under the DMCA does not guarantee that:

1. The user owns the material.
2. The user’s use is lawful.
3. The user has complied with an association, brokerage, MLS, or forms-provider agreement.
4. The material will remain available under the Terms of Service.
5. Rize Ink has endorsed the user’s legal position.

The user should understand that Rize Ink may provide the counter-notification, including the user’s name and contact information, to the complaining party.

12. Court action following a counter-notification

A complaining party wishing to prevent restoration must notify Rize Ink’s designated agent that the complaining party has filed an action seeking a court order restraining the affected user from engaging in infringing activity relating to the disputed material.

The notice should include:

1. The name of the court.
2. The case name.
3. The case number.
4. The filing date.
5. A copy of the filed complaint or other evidence of the action.
6. Identification of the material at issue.

Rize Ink may continue restricting the material while the court action remains pending.

13. Repeat-infringer policy

Rize Ink has adopted a policy of terminating, in appropriate circumstances, account holders or users who repeatedly infringe copyrights.

Rize Ink may consider:

1. The number of copyright notices associated with the user or account.
2. The number of copyrighted works involved.
3. Whether notices appear facially valid.
4. Whether the user submitted valid counter-notifications.
5. Evidence that the user was authorized to use the material.
6. Whether a court found infringement.
7. Whether the user intentionally removed copyright notices or proprietary markings.
8. Whether the user attempted to evade a previous restriction.
9. Whether the user continued uploading the same material after warnings.
10. Whether the user operated an unauthorized shared forms library.
11. The user’s overall conduct and the surrounding circumstances.

Rize Ink may:

1. Issue a warning.
2. Require evidence of authorization.
3. Disable a document or library.
4. Restrict document uploads.
5. Restrict organizational sharing.
6. Suspend an individual user.
7. Suspend an entire broker or team account.
8. Terminate an account.
9. Preserve records needed for legal or compliance purposes.
10. Take other appropriate action.

No fixed number of complaints automatically requires or prevents termination.

Rize Ink may immediately suspend or terminate an account for intentional, large-scale, fraudulent, or particularly serious infringement.

14. Standard technical measures

Rize Ink will accommodate and will not knowingly interfere with standard technical measures used by copyright owners to identify or protect copyrighted works when those measures meet the requirements of applicable law.

Rize Ink may use document hashes, metadata, access controls, duplicate-file detection, or similar tools to administer copyright complaints and prevent the repeated unauthorized upload of restricted materials.

The use of these tools does not mean that Rize Ink has reviewed or approved every uploaded document.

15. Misrepresentations

Federal law may impose liability on a person who knowingly makes a material misrepresentation that:

1. Material or activity is infringing.
2. Material was removed or disabled because of mistake or misidentification.

A person submitting a copyright notice or counter-notification should carefully evaluate the facts, applicable licenses, authorization, and lawful uses before submitting a sworn statement.

Rize Ink may suspend or terminate people who knowingly submit fraudulent, abusive, or materially misleading copyright notices or counter-notifications.

16. Withdrawal of a copyright notice

A complaining party may withdraw a previously submitted notice by sending a written withdrawal to Rize Ink’s designated DMCA agent.

The withdrawal should:

1. Identify the original notice.
2. Identify the disputed material.
3. State clearly that the complaint is withdrawn.
4. Be signed by the complaining party or authorized representative.

Rize Ink may restore the material after receiving a valid withdrawal, unless another lawful or contractual reason requires it to remain restricted.

17. Other copyright actions

Rize Ink may remove, restrict, or preserve material outside the formal DMCA process when:

1. A user admits lacking authorization.
2. A court orders removal.
3. A document owner provides reliable evidence of unauthorized distribution.
4. An association, brokerage, MLS, or provider establishes that access violates applicable terms.
5. The material violates the Rize Ink Terms of Service.
6. The material creates a security, fraud, privacy, or legal risk.
7. Rize Ink independently determines that continued availability is inappropriate.

Nothing in this policy limits Rize Ink’s contractual authority under the Terms of Service.

18. Trademark and other intellectual-property complaints

The DMCA notice-and-counter-notice process applies to copyright claims.

Complaints involving trademarks, false affiliation, impersonation, trade secrets, privacy, defamation, contracts, or other rights should be sent to:

Rize Technologies, LLC
Legal Department
Email: legal@rizeink.com
Address: 169 Madison Ave STE 2322, New York, NY 10016

A noncopyright complaint should include:

1. The complaining party’s identity and contact information.
2. Identification of the legal right at issue.
3. Identification and location of the disputed material.
4. An explanation of the alleged violation.
5. Supporting documentation.
6. A statement concerning the complaining party’s authority.
7. A physical or electronic signature.

Rize Ink may respond under the Terms of Service and applicable law.

19. No legal advice

This policy describes Rize Ink’s procedures and does not constitute legal advice.

Rize Ink does not represent either party in a copyright dispute and cannot advise a claimant or user whether:

1. Copyright exists.
2. A license is valid.
3. A use is authorized.
4. Fair use applies.
5. Infringement has occurred.
6. A notice or counter-notification should be submitted.

Parties should consult qualified legal counsel regarding their rights and obligations.

20. Changes to this policy

Rize Ink may update this policy to:

1. Reflect changes in law.
2. Improve its copyright procedures.
3. Address changes to the Service.
4. Protect users and rights holders.
5. Correct errors or clarify existing practices.

The updated policy will state its effective date.

Material changes may be communicated through the Service, by email, or by another reasonable method.

21. Contact information

Rize Technologies, LLC
Doing business as Rize Ink
169 Madison Ave STE 2322, New York, NY 10016
352-234-3389

Designated DMCA Agent: Copyright Compliance Department
DMCA Email: legal@rizeink.com
DMCA Telephone: 352-234-3389
DMCA Mailing Address: 169 Madison Ave, Suite 2322, New York, NY 10016
General Legal Inquiries: legal@rizeink.com